Resume

Skills

  • Mechanical skills — machining, blueprint reading, general construction and repair, automotive repair, high end mobile audio consultation, installation, and competition (corporate sponsorship through Elemental Designs)
  • Time Management — Consistently able to produce a desired goal or effect within a limited timeframe
  • Academic skills — logic and critical reasoning
  • Excellent communication — personal and professional
  • Customer Service — 10 years of inside/outside sales including technical support and problem solving
  • Microsoft Office Suite — Outlook, Word, and Excel
  • Mindset — firmly believe in doing the job properly instead of twice
  • Professional

Experience

General Cutting Tools Lincolnwood, IL     2009 to Present
Information Technology Manager/Metalworking Tech Support
• Maintain websites and information flow
• Develop and grow web presence
• Assist customers with metalworking issues
• Receive, interpret and process customer purchase orders

Sunrise Chevrolet     Glendale Heights, IL     2009 to 2009
Sales Representative
• Guide customers from point of entry through conclusion of sale
• Have strong knowledge of products and competitors products

Yourlink Web Services     Oakbrook Terrace, IL     2008 to 2009
Customer Service/Sales & Design
• Receive, interpret and process estimates for clients
• Developed new web sites using php, html, JavaScript and other languages
• Explained products & services to new and existing clients
• Communicated with prospective and existing clients to ensure communication flow

Brad Foote Gear Works     Cicero, IL     2007 to 2008
Customer Service/Sales
• Receive, interpret and create quotations from customer and/or internal drawings
• Facilitate communication between production and customers
• Processed purchase orders from customers

V-S Industries     Wheeling, IL     2004 to 2007
Tool Crib Supervisor/Purchasing
•Maintained inventory of tooling and issue purchase orders to replenish
•Coordinated deliveries to maintain a low and safe level of tooling
•Assisted the engineers and operators with tooling issues

REI Towing & Recovery     Addison, IL     2002 to 2004
Light Duty Wrecker & Flatbed Operator
•CDL C class drivers license

Tool Crib Supply, Inc.     Bensenville, IL     2000 to 2004
Sales/Technical Support
•Took information, suggested product to fit application, sourced the product, generated the order, and monitored the order for timely delivery.
•Generate quotes for specialized tooling.
•Resolved customer problems with technical difficulties.

Education

College of DuPage     Glen Ellyn, IL     2009 to Present
Manufacturing Engineering

Tooling & Manufacturing Assn.     Park Ridge, IL     1997 to 2000
Progressive Die Making Certificate
•Design/engineering and construction of progressive dies
•Completed apprenticeship program

Community Service

Boy Scouts of America
• Assistant Scout master of Troop 77; leader for troop at annual summer camp

Christian Ministry
• High school youth ministry leader; teacher and mentor
• Praise and worship band – percussion

References

Ben Milne
President Elemental Designs
1618 N. 15th Ave East
Newton, IA 50208
(641) 792-2501
bmilne@edesignaudio.com

Rick Joslin
Former supervisor
V-S Industries
900 S. Chaddick Dr.
Wheeling, IL 60090
(847) 520-1800

Dr. Art Caso
202 Sunnyside
Elmhurst, IL 60126
(630) 834-1037
acaso@elmhurst.edu