Skills
- Mechanical skills — machining, blueprint reading, general construction and repair, automotive repair, high end mobile audio consultation, installation, and competition (corporate sponsorship through Elemental Designs)
- Time Management — Consistently able to produce a desired goal or effect within a limited timeframe
- Academic skills — logic and critical reasoning
- Excellent communication — personal and professional
- Customer Service — 10 years of inside/outside sales including technical support and problem solving
- Microsoft Office Suite — Outlook, Word, and Excel
- Mindset — firmly believe in doing the job properly instead of twice
- Professional
Experience
General Cutting Tools Lincolnwood, IL 2009 to Present
Information Technology Manager/Metalworking Tech Support
General Cutting Tools services and manufactures world-class quality cutting tools and Custom Router Bits.
Custom Shaper & Moulding Knives
General Cutting Tools offers custom shaper and moulding woodworking knives for your Shaper or Moulder Machine to produce specific wood profiles.
• Maintain websites and information flow
• Develop and grow web presence
• Assist customers with metalworking issues
• Receive, interpret and process customer purchase orders
Sunrise Chevrolet Glendale Heights, IL 2009 to 2009
Sales Representative
• Guide customers from point of entry through conclusion of sale
• Have strong knowledge of products and competitors products
Yourlink Web Services Oakbrook Terrace, IL 2008 to 2009
Customer Service/Sales & Design
• Receive, interpret and process estimates for clients
• Developed new web sites using php, html, JavaScript and other languages
• Explained products & services to new and existing clients
• Communicated with prospective and existing clients to ensure communication flow
Brad Foote Gear Works Cicero, IL 2007 to 2008
Customer Service/Sales
• Receive, interpret and create quotations from customer and/or internal drawings
• Facilitate communication between production and customers
• Processed purchase orders from customers
V-S Industries Wheeling, IL 2004 to 2007
Tool Crib Supervisor/Purchasing
•Maintained inventory of tooling and issue purchase orders to replenish
•Coordinated deliveries to maintain a low and safe level of tooling
•Assisted the engineers and operators with tooling issues
REI Towing & Recovery Addison, IL 2002 to 2004
Light Duty Wrecker & Flatbed Operator
•CDL C class drivers license
Tool Crib Supply, Inc. Bensenville, IL 2000 to 2004
Sales/Technical Support
•Took information, suggested product to fit application, sourced the product, generated the order, and monitored the order for timely delivery.
•Generate quotes for specialized tooling.
•Resolved customer problems with technical difficulties.
Education
College of DuPage Glen Ellyn, IL 2009 to Present
Manufacturing Engineering
Tooling & Manufacturing Assn. Park Ridge, IL 1997 to 2000
Progressive Die Making Certificate
•Design/engineering and construction of progressive dies
•Completed apprenticeship program
Community Service
Boy Scouts of America
• Assistant Scout master of Troop 77; leader for troop at annual summer camp
Christian Ministry
• High school youth ministry leader; teacher and mentor
• Praise and worship band – percussion
References
Ben Milne
President Elemental Designs
1618 N. 15th Ave East
Newton, IA 50208
(641) 792-2501
bmilne@edesignaudio.com
Rick Joslin
Former supervisor
V-S Industries
900 S. Chaddick Dr.
Wheeling, IL 60090
(847) 520-1800
Dr. Art Caso
202 Sunnyside
Elmhurst, IL 60126
(630) 834-1037
acaso@elmhurst.edu